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Focal Point Episode 5: Marrying Advanced Tech with Exceptional Patient Service

Focal Point Episode 5. Discover how investing in state-of-the-art diagnostic tools can streamline your practice workflows, expand your capacity for in-house specialized care (such as dry eye and binocular vision), and shift patients away from a simple "20/20" mindset. By using high-tech imaging as an educational tool, Dr. Blow demonstrates how independent practices can empower patients to make confident, educated treatment decisions while elevating the entire care experience.

Your People Are Your Competitive Advantage

Teresa Sebastian
Coaching Operations Training Operations Community
Independent optometry is one of the most relationship-driven professions there is. Patients choose their clinic based on how they’re treated, and they stay loyal to clinics that make them feel like people, not appointments.

AI in Action: Getting Started

Marketing Website Coaching Operations
AI can help reduce the time spent on everyday tasks such as drafting communications, responding to reviews, and creating patient recall messages. The Getting Started with AI: Your Take-Home Guide provides a simple framework for using AI more effectively and responsibly in your practice.

Why Eye Recommend?

Coaching Operations Training Operations Community
You built your practice on your own terms. You chose independence because you believe in the freedom to lead, to decide, and to serve your patients your way. That choice matters, and it’s worth building on.

Celebrating Excellence: Announcing the Winners of the 2026 Prisms Awards!

Events Awards Event Recap Community Features
The inaugural 2026 Prisms Awards officially debuted at NTE West! Discover the outstanding independent optometry professionals from across Western Canada and the Yukon who were honoured for their exceptional leadership, patient care, and dedication to the profession.

Focal Point Episode 4: Dr. Ondhia on Surgical Co-Management

Focal Point Episode 4. Modernizing surgical co-management transforms the primary care optometrist from a referral source into a perioperative specialist, driving both clinical excellence and practice growth. Dr. Anu Ondhia emphasizes that successful collaboration relies on intentional communication—integrating a patient’s lifestyle history with clinical data—and standardizing referral protocols to streamline administrative workflows.

Focal Point Episode 3: CooperVision's Aldo Zucaro

Focal Point Episode 3. Aldo Zucaro, Senior Director of Global Strategy at Cooper Companies, discusses the evolution of their MADE Better Promise and People + Planet initiative. He explains why true sustainability requires a dual focus where social impact and environmental stewardship are treated as an inseparable, intrinsic bond.

The Prisms Are Here: Everything You Need to Know

Events Awards Community Features
Eye Recommend is launching its first-ever industry awards program, The Prisms, and nominations are now open. For the first time, we are formally recognizing the individuals across our network whose leadership, patient care, and dedication are shaping what independent optometry looks like today. Winners will be celebrated at NTE East this October.